Returns Policy

Hi there, dear customer, 

It’s me, Yevgeniya, I’m a creator of all things you see at mymintable.com

And yes, it’s a boring page with

Returns Policy

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Returns

I’m sure you will have no problems with my items, but however, I accept returns. Please, contact me within 2 days of delivery. After our conversation about return details, you must ship items back within 5 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It will be good if it also is in the original packaging.

Non-returnable items:

Custom or personalized orders

Gift cards

Downloadable software products

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

Refunds

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me at support@mymintable.com 

Sale items

Please, note, only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Order cancellation

I accept a cancellation. Please, contact me within 24 hours of purchase. 12% of your payment will not be returned (they are PayPal and administrative fees).

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